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Tele Doctor
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FAQs
 
How secure is Tele Doctor’s data? Can other applications read Tele Doctor’s images or data?
Is the diagnostic quality of the data, images or sound, as good as that collected in a face-to-face examination?
We are working with very poor communication media which is very noisy and slow. Will this affect the quality of images?
How fast can data and images be transferred by Tele Doctor?
Can I exchange images and data from Tele Doctor with anyone in the World?
Can we integrate other equipments with Tele Doctor as per our requirement?
Can we use any standard video conferencing system with Tele Doctor?
Can I set up Tele Doctor such that our specialist (expert Doctor) can access the information from his desktop node?
The technology is so complex, how can I be sure that everything will work as planned?
What’s driving today’s telemedicine market?
What are the medico-legal implications for me?
 
How secure is Tele Doctor’s data? Can other applications read Tele Doctor’s images or data?  
Tele Doctor creates and saves images and data using its own Tele Doctor Document (TDD) and Tele Doctor Document Comment (TDDC) format. This is the default format and is not recognized by any other program or application.
Tele Doctor uses encryption algorithm for its data storage and retrieval.
Documents will not open at other end even if one bit information is lost or altered while transmitting data.
These are the important measures taken by Medisoft. Besides this, we have taken enough precautions to ensure security by preventing any type of unsecure access. You can find more information on security Tele Doctor Features.
Is the diagnostic quality of the data, images or sound, as good as that collected in a face-to-face examination?

Yes. Medisoft understands that physicians will not participate in telemedicine programs unless they are comfortable with the quality of diagnostic information. The equipments recommended by Medisoft are thoroughly tested. We have taken images from these equipments and shown to various physicians and they are satisfied with the image quality and have confirmed that they are able to diagnose the images received from Tele Doctor.

Each Telemedicine application will have its own requirements for image quality. Image quality depends on several factors, including the acquisition device, image compression etc. The compression is a very significant aspect for Telemedicine software. Besides this, Tele Doctor has selection of image quality which is directly related with file size.

In many instances, the Telemedicine images are giving more readability than conventional methods, as one can use powerful software tools to enhance images. E.g. X-Ray images from Tele Doctor can be interpreted more conveniently and accurately as one can zoom and/or flip the image; can add annotations to image etc.

We are working with very poor communication media which is very noisy and slow. Will this affect the quality of images?

Tele Doctor transmits images from one site to other as is, without alteration of a single bit. You do not lose information by using a poor communication medium, however it might takes a slightly longer time for transferring information due to poor communication media.

The poor quality communication media will effect Real Time Telemedicine applications, resulting in reduced quality pictures during video conferencing.   

How fast can data and images be transferred by Tele Doctor?

The transmission of data and images is directly allied to the file size and communication media used for transmission. Tele Doctor has a unique technology to support faster transmission of information than any ordinary system. At the same time, Tele Doctor adopts a loss-less compression technique which makes Tele Doctor’s images and data file size very small.

Can I exchange images and data from Tele Doctor with anyone in the World?

Yes. You can exchange images and data with anyone who has a Microsoft Windows based computer system, by archiving them to a file format that that can be recognized by the other user's application. This important feature will help you in sharing the data with the experts who don’t have a Tele Doctor System.

Here, the limitation is that, due to an absence of a database on his/her system, the non Tele Doctor user will receive database information (such as patient demographical information) in a text format. The vector graph data like 12 lead ECG will not be available in binary format for non Tele Doctor Users. Also note that Tele Doctor doesn’t keep track of such transmission.   

Can we integrate other equipments with Tele Doctor as per our requirement?

Yes. Many types of equipment can be directly attached and used with Tele Doctor (i.e. plug-n-play). For others, we can provide a separate interface as per your requirements. The specific requirement of a hospital and a doctor will be managed by our technical expertise.  Integration with existing medical equipments can be achieved within a short period of time.

Tele Doctor can directly integrate any machine with video output like sonography machine or endoscope. Some equipments will become video based by addition of hardware such as a pathology microscope with digital camera. Other equipments with vector graph like 12 lead ECG requires a special software module to integrate with Tele Doctor. If you require any of your equipment to be integrated with Tele Doctor you may confidently contact us.

Can we use any standard video conferencing system with Tele Doctor?
Yes. Tele Doctor has an integrated video conferencing system. If you want to use the features of integrated video conferencing, you have to purchase that particular video conferencing equipment. Besides that you can use any video conferencing system with Tele Doctor which has a data transfer facility or supports Microsoft Net Meeting for file transfer.
Can I set up Tele Doctor such that our specialist (expert Doctor) can access the information from his desktop node?

Yes. You may consider set-up one server and several client nodes. This gives convenient access of telemedicine to expert doctors, which is very significant in big institutes where distance between Doctor’s room and telemedicine room is noteworthy.

Alternately, as a cost saving measure you can plan a server with video conferencing system and expert node without video conferencing system. An expert can perform store and forward telemedicine from his expert node while he requires to go to the server room only for a Real Time Telemedicine application.

The technology is so complex, how can I be sure that everything will work as planned?

In real sense everybody does not require complex telemedicine system. We, at Medisoft are well aware that, if technology is complex, it is hard to convince medical practitioners to adopt it. Hence, form the very beginning, our goal has been to make technology as user friendly as possible.

Tele Doctor is an easy to install and operate telemedicine software. You can try this by downloading our Tele Doctor evaluation version. Besides this, we will work with you to make your project technically successful.

What’s driving today’s telemedicine market?

For profit making organizations, telemedicine is the strongest marketing tool to connect organization with masses. Without investing very heavily in infrastructure, by setting up a telemedicine center, your expertise and your hospital’s infrastructure can be made available at the patient’s doorstep. Also, one can get patients who require his hospital's resources for surgeries related to his treatment. Also, one can get patients who require hospitals resources for advance treatment, surgery etc.

For non-profit making and government organizations, telemedicine can provide quality and cost effective healthcare to the rural and underserved people.  

Market maturity is also a factor. In recent years, the awareness of telemedicine has increased greatly. In India, the government institutes like Indian Space Research Organisation (ISRO) and Ministry of Information and Technology (MIT) have realized the potential of telemedicine at an early stage and are strongly advocating Telemedicine applications.

What are the medico-legal implications for me?

Telemedicine generally establishes a physician-patient relationship; hence, jurisdiction and mal-practice questions are quite important. No one has yet been sued for mal-practice related to telemedicine. So, at present, it is not possible to assess the validity of these concerns. Currently, there is no existing Indian law on the issues raised by the practice of telemedicine in India.

Remote doctors have traditionally used the practice of consulting specialists to ensure the best possible treatment for their patients. By providing telemedicine services they are actually helping patients by avoiding the trauma of traveling and saving time and money. As an expert doctor, you require to make sure that the information conveyed to you via telemedicine is sufficient to conduct diagnosis or to suggest a line of treatment.

The wrong diagnosis may not always count as negligence in service. Tele Doctor provides a ready format for documentation. In case of requirement using this, one can explain the factors for choosing a particular diagnosis or treatment.

Besides this, Medisoft has developed a system of documentation for telemedicine to be adopted by remote centers. In this  procedure, the remote center takes patient permission by “patient consent form” before sending data to an expert doctor. This form has been designed by Medisoft, after evaluating various consent forms used for telemedicine worldwide. In addition to this, every document printed from Tele Doctor contains important memo used worldwide with telemedicine applications which will provide sufficient evidence, if needed.

 
 
 
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